Returns & Exchanges
At Cricket Store Online, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to making the exchange process as smooth as a perfect cover drive.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused cricket gear back into its original packaging, ensuring all tags, manuals, and protective films are intact to qualify for a full refund.
Ship the Gear
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.
Quality Inspection and Refund
Once our specialists verify the condition of the equipment, we will process your refund or ship out your replacement item within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing